Please let me know if you know any action suit, I am having the same problem, bought a laptop, over heat and customer service said that out of warranty. It just fries my bacon to see a company this large taking a stand like this knowing that it will cost them in the long run. But personally, if you got time or just want satisfaction, go for the class action. While one of the highest rating was, ASUS and Lenovo. Just the other day, on the radio station that I was listening to, They report that Hp has one of lowest ratings in their product laptops, Acer was also one of the lowest rating. Keep you head up, this may take a while to be resolved. When I find them, I will let you know.I know the people of Tom's probably already know the link. I know that there are at least two cases asking people to join. I too want to be included in a class action. She told me unfortunately HP will not cover the repairs since it is out of warranty. I have just got off the phone with an HP case manager about my issues. Sorry, you are in the same boat that lots of angry hp former customers are having.
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